Privacy Policy

Privacy Policy

Cheshire Day Training is committed to protecting your privacy and handling your personal information with care.

This policy explains what information I collect, how it is used, and your rights in relation to that information.

Who I am

Cheshire Day Training
Business address : 14 Haig Avenue , Great Sankey Warrington WA52TG
Email address : cheshiredaytraining@gmail.com
Phone number: 07828 107 246

If you have any questions about this policy or how your information is used, please get in touch using the details above.

What information I collect

I may collect and process the following information:

  • your name

  • email address

  • phone number

  • phone number

  • details you provide through enquiry forms

  • information about your dog, household, and training or behaviour concerns

  • records of our communications

  • website usage information, such as analytics data and cookies

How I use your information

I use your information to:

  • respond to enquiries

  • assess whether my services are the right fit

  • provide dog training and behaviour support services

  • arrange appointments and communicate with you

  • keep client records

  • improve the website and understand how it is used

  • comply with legal, accounting, or insurance obligations

Lawful bases for processing

Depending on the situation, I process your information because:

  • it is necessary to take steps at your request before entering into a contract

  • it is necessary to perform a contract with you

  • it is necessary for my legitimate interests in running and improving my business

  • it is necessary to comply with legal obligations

  • where required, you have given consent

Who I share your information with

I do not sell your personal information.

I may share information where necessary with trusted service providers who help me run the business, such as:

  • website and form providers

  • email and document storage providers

  • payment or bookkeeping providers

  • professional advisers such as accountants or insurers

Information may also be shared where required by law or where necessary to protect legal rights.

How long I keep your information

I only keep personal information for as long as it is needed for the purposes for which it was collected, including legal, accounting, and insurance requirements.

Enquiry information that does not lead to services may be kept for a limited period. Client records may be kept for longer where necessary for business records, insurance, or legal reasons.

Cookies and website data

This website may use cookies and similar technologies to help it function properly and to understand how visitors use the site.

Where non-essential cookies are used, they will only be placed where appropriate consent has been given.

You can manage cookie preferences through the site’s cookie banner and through your browser settings.

Your rights

You may have rights in relation to your personal information, including the right to:

  • access your information

  • ask for inaccurate information to be corrected

  • ask for information to be erased in certain circumstances

  • object to or restrict certain uses of your information

  • withdraw consent where processing is based on consent

  • complain to the Information Commissioner’s Office (ICO)

How to complain

If you have concerns about how your information is handled, please contact me first.

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
ico.org.uk

Changes to this policy

This privacy policy may be updated from time to time. The latest version will always be available on this page.

Last updated: 13 March 2026